45+ Years Serving Northern California
Safest Company in California, Parcel Delivery
24/7 Real People, No Voicemail
100% W-2 Employee Team
Trusted long-term partner to major hospitals (Stanford and Sutter health, alongside other major systems), technology companies, and government agencies including Northrop Grumman and VA facilities.
For current customers:
Your secure logistics vendor shouldn’t put lives or confidential information at risk
Patient care can’t wait
When specimens miss testing windows, medications arrive late, or surgical supplies don’t show up, patient outcomes suffer. Your deliveries deserve a partner who understands the stakes.
Confidentiality is non-negotiable
When prototypes can’t be delayed, IP can’t be compromised, and digital transmission is too risky, you need secure logistics with badged professionals and complete chain of custody control.
Even big-name couriers can’t guarantee reliability anymore
When major carriers rely on independent contractors, those drivers can decline urgent jobs, miss pickups, and lack proper security protocols. You’re left stressed, unsupported, and responsible for failures you can’t control.
Healthcare and critical innovation shouldn’t be slowed down by unreliable logistics. That’s where UltraEx comes in.
We’ve been solving mission-critical logistics for 45+ years
We understand what’s at stake. We’ve been there in the moments when a STAT specimen needed to reach the lab before the testing window closed, when life-saving medication had to arrive before a patient’s infusion appointment, when prototype deliveries couldn’t wait another day. We’re frequently called directly from operating rooms while patients are on the table. We’re not guessing at your challenges—we’ve been solving them since 1981.
Zero Tolerance for Loss
GPS chain of custody and a documented scan-to-scan handoff on every delivery.
24/7 Dispatch
Real people answering calls, not voicemail or chatbots
HIPAA-Trained Staff
Handling PHI and sensitive specimens with proper protocols
100% W-2 Employees
Uniformed, badged, background checked, HIPAA trained, driving company vehicles. A contractor network distributes accountability across independent operators who choose which jobs to accept. An employee team assigns them.
Badged & Verified
Photo ID confirmation, tracked vehicles, security protocols
Northern California Experts
We know the roads, highways, campuses and routes in our area
The UltraEx standard
Every UltraEx delivery, at every service level, moves with a W-2 employee in a company vehicle, GPS tracking with documented chain of custody from pickup to proof of delivery, and a live dispatcher available around the clock. The service level determines how fast. It doesn’t determine the standard..
What our clients say
"When we need a STAT delivery, UltraEx is who we call. They understand what's at stake and they've never let us down."
Dr. Abigail Rosenberg
Obstetrician
"We trust UltraEx with our most confidential materials. The security protocols and chain of custody give us complete peace of mind."
Edward Cho
Chief Executive Officer
"Having real people answer the phone 24/7 changes everything. UltraEx doesn't just deliver packages—they deliver peace of mind."
Calvin Duvall
Director of Outreach
How we onboard a new account
Requirements review. We map your volume, service levels, temperature and chain-of-custody needs, and compliance requirements, then build scope and rate structure around them.
Request Your Account
Call us 24/7 or fill out our online form—real people respond within minutes
Quick Setup
We confirm your account details and any security protocols you need
Start Booking
Use our online system or call dispatch to schedule same-day deliveries
Track in Real-Time
View complete chain-of-custody documentation and GPS tracking for every delivery
What success looks like with UltraEx
- Every pickup and delivery happens exactly when planned
- Lab turnaround times are faster and predictable
- Nurses focus on patients, not chasing deliveries
- Product launches stay on schedule
- Confidential materials remain confidential
- No surprises, just reliable logistics, every single time
- Leadership rests easy with full compliance and security
What’s at risk without reliable, secure logistics
- Delayed specimens force painful, costly patient re-draws
- Medications arrive late, disrupting treatment schedules
- Security breaches expose intellectual property
- Product launches miss market windows
- Staff waste hours tracking down deliveries
- Administrators face compliance investigations
- Organizational reputation suffers
- Patient outcomes are compromised
Ready to experience logistics you can actually count on?
Join major hospitals, tech companies, and government agencies who trust UltraEx with their most critical deliveries.
(800) 882-1000
(24/7 Dispatch)
info@ultraex.com
Northern California